Privacy Policy

Effective Date: 19 May 2025
Site: www.nocturnlibrary.com
Owner: NZIP™ Limited

1. Your Privacy Matters

Nocturn Library and NZIP™ Limited are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

2. Information We Collect

We may collect the following information:

Personal Data: Your name, email address, billing details, and shipping address (if applicable).
Payment Information: Processed securely via Stripe. We do not store your full credit card number.
Technical Data: IP address, device type, browser, and usage data collected via cookies.
Voluntary Information: Survey responses, emails, or form submissions.

3. How We Use Your Information

We use your data to:

Process and fulfill orders.
Send receipts and order updates.
Provide customer support.
Improve our website and services.
Comply with legal obligations.

We never sell your data to third parties.

4. Payment Security

All payments are processed securely via Stripe. NZIP™ Limited does not store or have access to your full card details. Stripe is PCI-DSS compliant and uses encryption to protect your information.

5. Cookies & Tracking

We use cookies to enhance your experience, including:

Website functionality (e.g., remembering login sessions).
Analytics (e.g., understanding user behavior to improve design).
Marketing (e.g., limited promotions or retargeting ads).

You can adjust cookie settings in your browser at any time.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data.
Correct inaccurate data.
Request deletion of your data.
Withdraw consent at any time.

7. Data Retention

We retain personal data only as long as necessary to:

Fulfill your order or subscription.
Comply with legal and accounting obligations.
Support customer service requests.

8. Children’s Privacy

This site is intended only for adults aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has accessed our site, contact us immediately for removal.

9. Third-Party Services

We may use third-party providers (like Stripe and Google Analytics) to enhance services. These providers are required to comply with relevant privacy laws.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of the site implies acceptance of the current policy.

11. Contact Us

Nocturn Library
Email: librarian@nocturnlibrary.com
Parent Company Registered in New Zealand